Controversial Search Feature From Google

Controversial Search Feature From Google

 

  

 

 

 

 

 

 

 

Google has launched a controversial new feature in the United States that allows consumers to search some popular brand sites without actually leaving Google. How does it work? Well, the results for a brand-specific search on a big online brand such as Best Buy will return the usual info and links plus a new, secondary search box and button that reads: “Search bestbuy.com”. Do that for a certain product type, and virtually all the organic results will be from the Best Buys website. But – and here is the controversial bit – the paid results won’t. They’ll be from any company that has bid on that particular search term. So there’s a chance that the consumer – who originally just wanted to visit the Best Buys site – may not end up there at all. In fact, they may buy their goods from a rival retailer, one that is actually paying Google to advertise.

Many businesses are upset with the new search box and a number, including Amazon.com, have reportedly asked Google to remove it. A Google spokeswoman quoted in the New York Times says the company has honoured such requests from a couple of businesses. These companies, however, may not be able to reverse their decisions. "So we ask them to try it out and see if they want it removed," the spokeswoman says. "We think it could be a really useful feature." Search Engine Room: March 28, 2008

 

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